Dragon Travel and Tourism has been established as a partnership organisation with funds from partners being the initial capital utilized in the business. The company will have its base headquarter in Macau city and will operate through physical stores and web based portals.
The mission of Dragon Travel and Tourism, Inc. is to establish itself as one of the leading travel and related services organisation of choice with specific focus on Macau region. Internally Dragon Travel and Tourism will focus on creating a healthy and positive work environment for its employees. Ultimately Dragon Travel and Tourism will seek to achieve profitability in a fair and responsible way.
Vision of Dragon Travel and Tourism will be, ‘Providing dedicated travel and tourism services and making travel experiences special for its customers’. This vision will be the guiding force behind the organisation and accordingly company will position itself in the travel and tourism market of Macau, so that it can fulfil these services.
Business Core values
Following will be the core values which will support the vision and mission of the organisation and will enable the organisation in achieving the objective:
Integrity: Dragon Travel and Tourism will be committed towards providing services in most honest, loyal and with highest standard of ethical conduct.
Customer Oriented Services: Organisation will be committed towards providing highest level of quality in its customer service. Since customers are the core to the business, hence focus will be on achieving highest possible customer satisfaction offered to its customers.
Innovative: Dragon Travel and Tourism, Inc. will be committed towards offering both standard travel and tourism services as well as innovating new products and services in the industry. Based on the information gathering regarding the industry, Dragon Travel and Tourism will consistently work towards developing travel and tourism product and services which are innovative in nature.
Teamwork: This will be one of the core values of the organisation, and accordingly long term, sustainable and a win-win relationship will be established with various other agents, professionals, employees, and all other business partners. This will be done in order to achieve mutual success in long term.
Results-Oriented: One of the beliefs of Dragon Travel and Tourism will be on setting up ambitious targets and channelizing of all resources to achieve those targets.