What is the balance of people, process and technology in the area?
Services provided by the firms are people intensive business. For a successful business organization to provide their services, attracting, finding, growing and right talent pool is a core part of the business. For accomplish the business objective of any firm the process is a repetitive steps. For offering new challenges, opportunities, improve the quality of product and providing the services the technology innovation is must. In this area of textile the people are from different background from the staring process to the ending process of delivery of products. Without people, appropriate processes and using high end technology.
What are the implications of this balance for management in that area?
In the management system of the textile area the implications includes people management, process management and technology involvement. People are the most important part of this management system as the process starts by the people and end by the people as consumer. The process of creating values to the customers is also an important part of this managing environment.
Focus of Management on People:
On people it is must to focus about the working, their duties, skills etc. People are the main part of the process. Customer relationship management comes under this category and it is must to manage customers for future relationship with the company. Customer’s feedback is must for better quality and service providing for the firm.
Focus of Management on Technology Development:
Technology integration and development is another important task for managing in a firm. Without technological innovations it can’t be possible to retain the business in the market as consumer needs products or services delivery according to their requirement or can say customized especially in apparel.
Focus of Management on production or services:
In case of product development or providing services the management plays a vital role because there is a need of strategic business planning or product planning for how to make the services better or quality products. The consumer will only buy when the product quality of the firm’s is best as compared to other service provider.